What is the NDIS?
The National Disability Insurance Scheme (NDIS) is Australia’s first
national Scheme for people with disability. It moves away from the previous
system of providing block funding to agencies and community organisations, to
direct funding for individuals.
The NDIS provides support to eligible people with intellectual,
physical, sensory, cognitive and psychosocial disability. Early intervention (NDIS key words) supports can also be provided for
eligible people with disability or children with developmental delay.
People are eligible for the NDIS if they are an Australian Citizen , aged under 65 years and have a permanent and significant disability. A permanent disability means your disability is likely to be lifelong. A significant disability has a substantial impact on your ability to complete everyday activities.
The NDIS funds supports and services that relate to a person’s disability to help them achieve their goals and meet their needs that are reasonable and necessary ‘Reasonable’ means something fair and ‘necessary’ means something a person needs. .
People who are eligible to access the NDIS are called participants.
What does the NDIS do?
Provides funding to eligible people based on their individual needs
The NDIS provides reasonable and necessary (NDIS key
words) funding to people with a permanent and significant disability to access
the supports and services they need to live and enjoy their life.
Every NDIS participant has an individual plan that lists their goals and the funding they have received.
NDIS participants use their funding to purchase
supports and services that will help them achieve their goals. Everyone has
different goals but they could include things like getting and keeping a job,
making friends or participating in a local community activity. NDIS
participants control the support they receive, when they receive it, and who
The NDIS cannot fund a support that is:
- the responsibility of another
government system or community service; or
- not related to a person’s disability.
People who are not eligible for the NDIS
Can still get help to access community and other
government services. The NDIS can provide information and helps connect all
people with disability, their families and carers to community and other
government services. For many people, this will be all the support they need.
What if I need help to make an access request
If you have a legally-appointed representative, they can support you or
make an access request on your behalf. If you do not have a legally authorised
representative, you may ask a support person such as a family member, friend or
support worker to help you.
However, you will need to provide permission for your support person to
make an access request on your behalf.
An access request
can be started over the phone by calling the NDIA on 1800 800 110.
You will need to provide information about yourself to help the NDIA
make a decision about your eligibility for the NDIS. You can also give
permission for someone you trust to provide information on your behalf. You
will be asked to provide the following information:
- Your name, age, where you live and
whether you have permission to live in Australia permanently.
- Evidence of your age and residence.
- Details and evidence about your
disability and how it impacts you each day.
- Current and/or relevant reports you
already have from medical specialists or allied health professionals.
- Whether you give permission for the
NDIA to talk to other people about your disability, including Centrelink, your
GP or a person providing support to you.
- Once your access request is made,
the NDIA will send you a letter requesting any evidence you need to provide.
Send your evidence to the NDIA
What happens next?
When you have provided all necessary information, the
NDIA will make a decision about whether you are eligible for the NDIS. We will
send you a letter to tell you about the decision. This is called an ‘access
- If you are not eligible for the
NDIS, you can still get information and help from an LAC or ECEI Coordinator to
access supports and services in your community.
- If you have new evidence about the
impact of your disability on your everyday life you may need to complete a new
- If your situation changes in the
future you can make a new access request.
- You have the right to ask the NDIA
for an internal review of your access decision. Your LAC, ECEI Coordinator or
the NDIA can let you know how to do this and can put you in touch with someone,
such as an advocate, who can help you with this process.
- If you disagree with the NDIA’s review
of your access request, you can apply for a review by the Administrative
Appeals Tribunal (AAT). Visit the AAT website at www.aat.gov.au or call 1800 228 333. You can’t
ask the AAT to review a decision before there has been a review by the NDIA.
- If you are eligible for the NDIS,
you will be contacted to arrange a planning meeting to discuss your support and
Supports and services funded by the NDIS
The NDIS funds a range of supports and services which may include education,
employment, social participation, independence, living arrangements and health
and wellbeing. In order to be considered reasonable and necessary, a support or
- must be related to a participant’s
- must not include day-to-day living
costs not related to your disability support needs,
- should represent value for money
- must be likely to be effective and
work for the participant, and
- should take into account support
given to you by other government services, your family, carers, networks and