MENTORING

Positive role models show that recovery is possible. Practical strategies for recovery and wellbeing, fostering belonging and connectedness, support in accessing the right services and systems, and building belief through achieving personal goals all contribute to positive outcomes for people

UNDERSTANDING

Mentors have a comprehensive understanding of mental health, a mentor may have experienced the same condition as the person, so they can offer their own personal information.

ONE TO ONE

Mentors interact with people one-on-one or in group sessions to discuss challenges or any issues people have.

ALLIANCE

The service aim is for people to perceive the Mentors as warm, trustworthy and empathic.

COMMUNITY PROFESSIONALS

Mentors communicate their stories skilfully and work with other mental health and community professionals to support people’s recovery.

EMPATHY

Mentors empathise with people and understand the difficult situations that people face as they have encountered similar experiences and/or circumstances.

INTEGRITY

Mentors speak honestly about mental health and some challenges that they have experienced firsthand, mentors discuss uncomfortable subjects with people when necessary.